Refund Policy

Payments for the varied services offered by S V Janagama matrimony shall get on a 100% advance payment. All the payments for the services once paid are going to be non-refundable and any amount paid shall stand appropriated. By using our services and making payment to S V Janagama matrimony on the website, you comply to be bound by these payment terms & refund hereinafter referred as Payment cancellation and Refund Policy. Please read the Payment cancellation and Refund Policy carefully. All the payment is going to be handled as per this Payment cancellation and Refund Policy.

Any other information provided by you on website is going to be handled consistent with our "Privacy Policy", "Disclaimer" and "Terms of Use".

Service Provider doesn't warrant that the Services are going to be uninterrupted or error-free. Service Provider provides the service on an "As Is" basis. However, Service provider will take all necessary and important steps to supply its users error free, uninterrupted user experience. There could also be delay and interruption within the availability of the services. The Users/Members should acknowledge that use of the services is solely at their cost and risk. Service Provider isn't liable for suspension of the Services, regardless of the explanations for such interruption/suspension.

1. Acceptance of this Payment Policy

This Payment Policy is an electronic contract that sets out the legal binding terms of use for creating payment to get membership service on this website. This Payment Policy are often modified by Service Provider at any point of time. Any such modifications will become effective as per the discretion of Service Provider. By accessing svjangamamatrimony.com and making payment, you accept this Payment cancellation and Refund Policy and comply to all of the terms, conditions and notices contained or referenced herein.

2. Methods of payment

"svjangamamatrimony.com" offers Indian payment options. User can make payments using major credit card, Net Banking (Indian Banks Only), debit card, UPI.

3. Payment in case of international Credit/Debit Cards

User can make payments using major international credit card and debit card. Payments are displayed within the local currency for the members residing in and accessing the website from USA, UK, Canada, Australia, Singapore & Hong Kong. For all other countries, payments are going to be displayed in USD. Your bank can also charge a fixed transaction fee on the utilization of debit/credit card. For debit cards please ask your banks also. Some banks don't allow using debit cards online.

South Asians & Diaspora Users can make the payment through Bank Transfer. Please notify Service Provider after remitting the payment with the details of the amount paid, branch of deposit and therefore the service you purchased. Service Provider will verify the payment and activate your account.

4. Safety while using online payment gateway

Every payment transaction you are doing on "svjangamamatrimony.com" is 100% secure. All payments are processed using highly secured Razor Payment Gateway. This gateway uses one among the very best security levels available within the industry. To supply you with highest level of security of the sensitive data, svjangamamatrimony.com doesn't collect and store any payment related data (Credit/Debit Card and Account details). We redirect you to secure site of our Payment Gateway partners to enter sensitive payment data directly on the interface provided by them.

svjangamamatrimony.com uses third party payment gateway and failure in these gateways would be communicated to the registered users as it is. Extra currency/conversion/charges/deductions/error issues from payment gateway shall not be the responsibility of svjangamamatrimony.com.

5. Refund for the amount paid

All membership purchases at svjangamamatrimony.com are final. Service Provider doesn't refund or cancel any membership fees. Membership is co-extensive with the profile. Membership expires as soon as the profile is deleted from our database or terminated, and can't be reactivated. No refunds are going to be made just in case profile is deleted or inactivated or terminated. Any exceptions to refund policy are going to be made at the only discretion of S V Janagama matrimony. Only in situation where user upgrades to a better package, then new S V Janagama matrimony management may plan to adjust the cash for unused month(s). No refund are going to be made if you upgrade within the last month of the membership plan.

Refunds, if any, are going to be made in Indian Rupees and can be processed within 3 weeks. Just in case of international credit/debit card, the Payment Gateway will convert it to equivalent amount in your local currency at the time of refund. The currency conversion rate at the time of refund are going to be applicable here. Additionally, banks and issuing authorities may deduct some additional fee which Service Provider won't be liable for.

6. Activation of Package

Ideally, for online payment using credit card, Net Banking and debit card the account/membership plan are going to be activated within 24-48 hours. If you're using check/cheque/draft, then the account/membership plan are going to be activated within 48 hours after the payment realization in Service Provider Bank account. Just in case of Public holidays/National Holidays/Bank Holidays or in case of any technical issue in payment clearance, this activation may take some more time.

All services which are defined by any period of time indicated in Months shall imply one month to be equal to 30 days only and for any more duration services the entire duration in days are going to be the amount of months multiplied by 30.

7. Expiry of Package 

Your package will expire once the duration that you've got purchased membership is over. You'll renew your package 30 days before its expiration to continue accessing the features.

8. Disputes Arising 

All the disputes arising under the Privacy Policy shall be dealt at Dharwad Location in accordance with the mechanism stated in terms of Usage under Jurisdiction and Dispute Resolution clause.

For any more queries regarding making payments or payment that you have already made to S V Janagama matrimony, contact our Customer Support.

9. Cancellation Policy

svjangamamatrimony.com believes in helping its customers as far as possible!

If you choose to TERMINATE / CANCEL your membership, the money once paid towards SUBSCRIPTION FEES ARE NOT REFUNDABLE either in full or part thereof under any circumstances, adjusted for any other service or for another applicant. Your membership on svjangamamatrimony.com is only for your exclusive personal use. You agree that you will not authorize others to use your membership, and you will not assign or transfer your account to any other person or entity.

In the instance of you choosing to TERMINATE / CANCEL your membership, the SUBSCRIPTION FEES ARE NOT REFUNDABLE either in full or part thereof under any circumstances.